About julespieri

Founder and CEO of Daily Grommet.

Kicking 2012 off with Tequila, Tears, and a CakeWreck

Grommet team party, January 6, 2012

The Boston-based Grommet team happily kicked off the New Year at Joanne’s house.

By the way, this is not the first time the front of this solid brick house has been broadcast online…alas, it was on the cover of a dozen online papers when the freak Halloween snowstorm felled a massive ancient tree in Joanne’s front yard.

AP Photo by Michael Dwyer

The only accident at this party occurred when Joanne’s favorite child (her dog Sydney) helped himself to our cake.  His ghoulish blue mouth clued her in before the team arrived.  (We just ate around the gashes.  Making do–in true startup fashion)

Even at a party, we tend to be testing Grommets.  In this case, we had set up a tequila toast because JULIA GOT ENGAGED the very night before our party, to her sweetheart Damian.  The man has great timing.  Gadzooks….our first Grommet wedding!

Julia and Damian had their celebratory tequila shots in a very cool upcoming Grommet:  Himalayan Salt Cups made by Spice Labs.  You freeze them ahead of time for the best tequila shot ever.

We have a new software engineer who, in his first three days,  has experienced a tearful good bye party for our first employee Jen, a full-team birthday celebration, and a Tequila Shots/CakeWrecks party.  Hmmm, what will we spring on him next week?

Girls, Girls, Girls!

As a girl, I formed many notions about entrepreneurship by devouring every biography in my elementary school.  I loved the stories about how a single person like Abraham Lincoln could influence the world.  The founder of the Girl Scouts, Juliette Gordon Low, was notably in the group of innovators and leaders who inspired me with her life story.  Thus I was thrilled to be asked to speak about being an entrepreneur at the 100th anniversary of the Girl Scouts for their National Convention in Houston.

1300 girls converged from all corners.  They also organized their own Leadership Institute which was broadly assembled around the theme of Innovation and Leadership.

national girl scouts

It’s always hard to tell if a presentation or talk is “landing” with high school kids.  They are yawning and chronically sleep-deprived.  They are distracted by their phones.  They don’t nod and smile like adults often do in a talk. But the sharp questions from these girls afterwards revealed that they hadn’t missed much from our panel.

The girls swarmed afterwards for photos with the speakers.

Zubaida Bai of AYZH, Kim Karlsrud of Commonstudio and GreenAid, a Girl Scout, me

They kept pressing little trinkets into my hand.  I didn’t understand the gifts until they explained their heart-warming tradition of giving each other things to collect and display.   They are called SWAPS:  Special Whatchamacallits Affectionately Pinned Somewhere.

The giant George. R. Brown Convention center was packed with events and inspiring photos of Girl Scouts and their history.

The hundreds of adults on hand were equally engaged, and many dressed in coordinated outfits that helped their regional groups stand out.  This Florida woman explained the little hats her group sported.  They were meant to be a specific reference to the fashions of the times 100 years ago, with symbolic details of daisies (the founder’s nickname), her pearls, and also the navy color to represent the new Girl Scout uniform being released for the next 100 years.

I participate in a lot of tech conferences and competitions.  I typically only see one woman startup founder for every ten men who choose to compete or speak.  I told the girls that they need to change that.  Girls and women have to stop waiting to feel “ready” to create companies.  I can tell you that these girls are ready.  They are perfect.

No power? No problem. Where the Grommet team worked today.

Our Boston based team got hit with an early snowstorm.  With the leaves still on the trees the weight of a fast heavy snow caused a lot of damage. The yards and streets look like some kind of Armageddon, with all the downed leaves and branches.  70% of the households and businesses in Lexington, MA have no power.  Schools were closed.  Halloween is postponed.  Our office was in the affected group.  Yet, the Grommets must go on.  Here’s how we coped:

Ray, Justine and Charlotte put on warm clothes and headlamps to “power through” getting the Grommet orders on their way.  Charlotte stayed warm by running up and down the stairs carrying stuff.  A few of us made a run to Panera for hot soup and sandwiches to keep their blood flowing.

Jeanne had heat and electricity at home (after losing it for the weekend) so she cozied up in her office to make the Marketing doughnuts.If you contact Daily Grommet about an order, chances are very good you will talk to Chew-hoong.  However, you would have no idea how she was dressed when she chatted with you!  She says “Halloween is one of my fave American enjoyments. Now I look forward to cranberry sauce, stuffing, pumpkin pie, hot chocolate, cookie swap & Yankee swap.”

Julia and June decamped to the public library to get the Grommets out.  (Wendy too, but we missed her for the photo.)  They report that the library was a popular place to hang out for the many displaced residents, but it was quiet and friendly.

Jesse kept warm at home, editing videos, in his son’s old Halloween headgear.

Joanne sidled up to her kitchen island with coffee brewing and a candle burning.

Adam hopped around.  He started at the local library  installed himself at home to take customer calls.

My house has been without heat for two days, so this is me squatting at a friend’s house.  I’m soaking up the warmth and looking forward to using the oven later to make a hot dinner.

Kate had the coziest setup, under a thick blanket next to the fire.  She is also wearing two sweaters and a jacket vest.  There’s been no heat in her house, since yesterday.

Finally two of our remote team members reported in.  Tori said it is 85 degrees and sunny in Southern California so she did not dare send a photo.  But Katherine, in Minneapolis, has precious few opportunities to make us jealous of her weather so she forwarded this glorious shot, below.  Now that is what Halloween SHOULD look like!

 

 

L.L. Bean knows that even the store door handles matter

I dropped $250 on new X-country ski bindings and boots this weekend.  That’s a ton of dough to me.  And since I haven’t bought ski equipment in 20+ years, the purchase destination was pretty much a jump ball. I might be more overtly reflective on this kind of decision than the average bear, but most people have a complex subconscious approach to non-routine purchases.  Their decisions reflect their personal values at a level that great brands know how to serve.

Let’s start with the reasons for the purchase.  First, below is a picture of me a week ago, at the point when my old cross country boot totally separated from the sole, on the shores of Lake Champlain.  I shouldn’t be smiling as I had no idea how I was going to travel miles back to my car without a functional ski set-up.  (My clever friend Jill figured out how to use her gator and my boot laces to lash my foot to the ski.)

Here are the broken boots:

Here is the reason why I was feeling urgency to get back in gear for the season:
[Read more...]

Citizen Commerce, Let the Revolution Begin

citizen commerce

On an otherwise unremarkable January morning, the US Government recently made my day. Specifically, a public servant named David J. Kappos.  He’s Director of the United States Patent and Trademark Office. His organization surprised me with the unexpected delivery of a very official-looking Trademark certificate for:

Citizen Commerce

We had applied for this a year ago, but hadn’t heard any updates in months.  The trademark just showed up.  Shiny gold seal and all.

I’m delighted for Daily Grommet to be the cheerleader and guiding hand for Citizen Commerce.  It’s a movement that represents the following thoughts:

  • Individual people have great power to shape the world we live in, through the most ordinary of behaviors: sharing, writing, talking, buying.
  • We control 65% of the US economy via these actions.
  • Every decision to buy (or not buy) a product or service is a “vote” for something.  A vote for a company and people who do business in a way that supports your values
  • Because the tools to create products are so much more accessible than ever, there is a new Industrial Revolution happening all around us.   Big companies with scale no longer control the tools of production and distribution.
  • With social media sharing tools, technologies, and behaviors (and the engagement of highly accessible video) we can finally have the information to act on our values.
  • We can efficiently organize to support (or expose) companies, people, and products that deserve our time, attention, money and resources

THOSE are the reasons I’m grinning ear to ear holding the Trademark certificate.  Let the Revolution begin.

My So-Called Daily Grommet Life

Carol Fishman Cohen

This post so delighted me, that we are reprinting it from Yahoo!  Shine in its entirety. BTW, for anyone anticipating a return to work, or looking to make a big change in your job in 2011, check out Carol’s company.  They run wonderful events and publish truly helpful advice for the “relauncher.”

by Carol Fishman Cohen, Co-founder, iRelaunch, Co-author, Back on the Career Track

I have been a loyal fan of Daily Grommet since early on*, but it is only recently that I realized how intertwined my life has become with the new products I have purchased from the site. As the mother of four teenagers and as the co-founder of a small company, I really appreciate the built-in vetting vehicle the site has become for me.  Grommet streamlines the purchasing process for items I’d normally either spend a lot of time researching before buying, or just not getting around to buying at all, even though I needed them.  So here goes….

Yawn……time to rest my head on the “CleanRest Ultra” pillow I bought from Daily Grommet.  I ended up buying four of them because I realized the pillows around the house were 20 years old! Plus we have a few allergy sensitive members of the family, so I was intrigued by the allergen free materials. As advertised, the pillows arrive, soft and comfortable.

Napapijri BeltIt’s morning! I’m getting dressed – today I am going to wear my “Napapijri Naik” belt that I got from Grommet as a 50th birthday present for myself.  This belt actually has grommets on it for the belt buckle to latch into, which is one of the reasons it’s such an easy gift to give to others – it fits everyone.  As my kids can tell you I am somewhat fashion challenged, especially in the casual wear department. Wearing this belt makes me feel uncharacteristically chic.  I got one for one of my best friends who is on par with me in the fashion backward department. We both get compliments whenever we wear them.

Into the kitchen to make breakfast!  One of my kids barely eats except for breakfast, so I try to make him pancakes as often as I can.  I am using not one, but two Lodge Cookware cast iron skillets purchased from Grommet about six months ago.  Exactly as portrayed on the video, they are naturally non-stick, and everything, including pancakes, cooks beautifully in them.  I feel like a bit of a 1950′s throwback cooking breakfast in my cast iron pans, but so be it.

I’m hard at work planning the iRelaunch Return to Work Conferences my company produces.  I need speakers’ gifts!  Of course, I go straight to Grommet and find a number of contenders; The “I’m not a paper cup” cup, the Memory on Hand flashdrive bracelets, and the Tea Forte collections.  I get eight of each to give to speakers at conferences in different cities. For our university host in each city, I get one of my favorites – the Zip-N-Go Blanket.  I love this product, especially because it was created by a person who returned to work after a career break (as did a number of Grommet people, including their dynamic founder Jules Pieri).

How did holiday season creep up on me so fast? I need Hanukah gifts for my family and hostess gifts for the Christmas parties we are going to.  Grommet doesn’t disappoint: Bananagrams, the CyberCube, the Maine Flame eco-friendly fire starters, plus a Gorillapod tripod for my husband…perfect!  Then I discover one of my favorite grommets of all time: the Big Dipper Beeswax Candle; exquisitely crafted, a beautiful beeswax aroma, and a gorgeous color and feel.  I have bought more than 10 of these for hostess gifts, for presents for my own company team, plus I had to buy one for myself.  I can hardly bring myself to light it because it is so beautiful.  But it burns for FIFTY hours, so I know I will use it for a long time.

It seems as though every day I am interacting with the Daily Grommet products I have purchased, whether for friends, family, co-workers, clients or myself.  Thanks, Grommet, for being there at critical moments with just the right product.   Happy Holidays!

*Disclosure:  I have known Daily Grommet’s Founder Jules Pieri for years, and she’s on the Advisory Board of my company iRelaunch.  I also know some of the Grommet management team. However, no one at Grommet asked me to write this and it is not some thinly veiled advertisement for the company.  I would have written it even if I had no connection to Jules. I can be reached at info@irelaunch.com.

 

 


Doin’ what it takes

I like these two pictures of Jen and Kate testing a potential Grommet.  I don’t think this particular product made the cut, but I kept it out of the picture frame either way.   They are doing their thing on the little Wallis Court lane where we are located.  It really helps to be in the center of a town to do our testing.  More home like.  I can’t imagine trying out the more adventurous Grommets in a downtown city setting. ( I WOULD like our office to have a proper kitchen, though.)

“I’ve met the expert and he is us.” –Pogo in 2010

I got my Sears Tool catalog today.   Next to the artful cover rendering of the “Right Angle Impact Driver” are three prominent icons.  The familiar Facebook and Twitter (mildly jarring at Sears, no?). And above those, a mysterious round blue icon with the words “Reality Checked” next to it.  Hmmm….I open the catalog and find this layout:

The Real People, whose photos are sprinkled on every page of the thick catalog, range from “Norb, traveling handyman” to Tina, “NHRA dragster driver.”  Sears is faster than I would have expected at recognizing the reality of 2010.  They are conceding that the definition of an influential expert has been completely upended.   Not that long ago, in a now-outdated era of traditional media, people who could simply garner more audience were deemed “experts.” Think of pediatrician/author T. Berry Brazelton.  Consumer activist Ralph Nader. Finance advisor Suze Orman.

Not so today.  Today we recognize the truth we always lived in our “real lives.” What we experience in our homes, families, and neighborhoods.  Namely, that you get to be an expert by really doing something, not just by talking about it. And social media and video make that basic truth as plain as day.  Moms want real-time advice from other moms.  We like getting financial advice from our peers on Mint.com, not from an over caffeinated talking head.  And, Ralph was a real marvel, but we can each be an influential consumer activist tomorrow, if we want to spend our energies in that direction.

We’ve been very careful at Daily Grommet to build an experience that is open to a wide range of experts.  Our team takes a holistic approach to evaluating a potential Grommet, but we don’t pretend to be Underwriter Laboratory, or Dr. Oz.   We love to call in experts to help us explore and accurately articulate a story.  Bloggers, practitioners, editors, people in the right demographic, sports pros, chefs.   You get the picture.  That approach is not only contemporary, but it is very scalable and not subject to the vulnerabilities of tying Daily Grommet to a single name or face.  (That’s why I bristle at the slightest comparison to Martha Stewart.  It’s not about her, particularly.  It’s about Martha creating a successful business for a very different era.  Grommet is for today.)

I do find women embrace this approach naturally.  Women just encountering Daily Grommet never ask me the question that many men pose, “How can your team be good at so many categories?”  Women, being in control of 80% of the consumer spend, know what it is like to be skilled at assessing products in a wide variety of categories because it is an important financial skill for them.  They don’t want to be hoodwinked.   It can be different for many men.  Their consumer life is often focussed on a narrower range of categories, where they enjoy diving deep and looking for expert advice.  Women rarely have so much time for an individual purchase, and they actively maintain a natural “board of experts” with their on and offline friendships, service providers, and their trusted retail sources, where appropriate.

For both men and women, Daily Grommet becomes a natural extension of both of these thoughtful consumer approaches.  Everyone is busy, everyone appreciates a trusted source and a group of people who do all the work.  And they all recognize that “real people” are the go-to source in today’s level playing field of social and rich media.


Conscious Capitalism

 
 
 
 

Jules Pieri

Jules Pieri

I’m working with AuthorsGlobe on  some really interesting online Master classes which give people  easy access to some of the most progressive business thought leaders of our time.   The current series kicks off  on November 10 with Raj Sisodia.  He’s a Professor of Marketing at Bentley University.  A few years ago, as part of a long process of questioning traditional marketing and even fundamental business practices, and while writing his book “Firms of Endearment,” Raj began the process that lead to his founding the Conscious Capitalism Institute.

I asked him a few questions to explain this exciting movement.

Conscious CapitalismHow do you define conscious capitalism?

We define conscious capitalism as having four key characteristics:

  • First, business can and should be done with a higher purpose in mind, and not just with a view to maximizing profits. A sense of purpose creates a high degree of engagement for all stakeholders, especially employees.
  • Second, the business is explicitly managed for the simultaneous benefit of all of its stakeholders. We use the acronym SPICE to denote the stakeholders: Society, Partners, Investors, Customers and Employees. A conscious business aligns the interests of all stakeholders, so that what is good for one is good for all.  Society is listed first for an important reason: businesses must ensure that they are on the “right” side of society, that they have a positive net impact on the world.
  • Third, such businesses have conscious leaders, who are driven primarily by their loyalty to the firm’s purpose, rather than being driven by power or money. They lead by mentoring, motivating, developing and inspiring people rather than through command-and-control or the use of so-called carrots and sticks.
  • Finally, such businesses have some unique cultural characteristics. We represent them using the acronym TACTILE, which stands for Trust, Authenticity, Caring, Transparency, Integrity, Learning and Empowerment. The word tactile also suggests that the cultures of these companies are very tangible to their stakeholders as well as to outside observers; you can feel the difference when you walk into a conscious business versus one that is purely driven by a profit motive and just for the benefit of shareholders.

What’s changed to make this important today?

Business as usual will not work because people have changed, and also because our collective sense of urgency about the need for radical change has never been stronger. As Tom Friedman wrote in the New York Times recently, “Mother Nature and Father Greed have hit the wall at the same time.”

The world has changed significantly, especially in the past 20 years. What used to be acceptable in the past is no longer acceptable today. Think about it. 150 years ago, slavery was widely acceptable to a large number of people. 100 years ago, many thought it acceptable to deny women the right to vote. 75 years ago, colonialism was still widespread and generally accepted. 50 years ago, most people accepted segregation as a way of life.

As human beings, we did not stop evolving when we got up on our hind legs. Our evolution continued, but became more internally driven. As these examples illustrate, our consciousness about what is right and what is wrong is constantly evolving. The data also suggests that human intelligence has been rising at an average rate of 4% every decade for the past 70 to 80 years. This is known as the Flynn Effect.

Some of the greatest changes in society occurred about 20 years ago. The fall of the Berlin wall in 1989 triggered the collapse of communist regimes all over Europe, something that had been unthinkable just a few years before. This essentially ended the defining ideological debate of the 20th century between competing systems for organizing human societies. Capitalism and democracy decidedly won that battle, and the only question now was the type of free markets and democracy that worked best.

1989 was also the year in which, for the first time, there were more adults over the age of 40 than below the United States. The psychological center of gravity shifted into midlife and beyond, triggering a gradual but deep transformation of the zeitgeist towards a greater concern with meaning, purpose and other centeredness. We refer to this as the beginning of the “Age of Transcendence.”

In 1990, Tim Berners-Lee created the World Wide Web, an invention that would transform the world like no other, perhaps in our history. Within a few short years, the web ushered in an era of true information democracy, in which the average person had free access to more information more rapidly than the richest persons in the world had enjoyed previously. People became infinitely better informed, and were soon far better connected as well, through the web as well as through mobile technology. We now live in an era of almost total transparency, in which all corporate actions and policies become public knowledge, especially if they are controversial.

Taken together, all of these changes have resulted in a dramatically transformed landscape for business. The so-called feminine values of caring, nurturing, relationships and compassion are on the ascendance in most spheres of society. People today care about different things, are better informed, better educated and better connected than ever before. They are looking for different things from companies, in their roles as customers, employees, suppliers, investors and community members. However, most companies have not evolved to keep pace, and are still conducting business according to norms that were developed in a much different time.

Companies that operate according to the principles of conscious capitalism are far better attuned to the sensibilities and needs of people today. These companies create multiple kinds of wealth: social, economic, intellectual, ecological, cultural, spiritual and of course financial. Our research (reported in the book Firms of Endearment) found that such companies outperformed the market by a 9 to 1 ratio over a ten-year period, while paying their employees better, having profitable suppliers, paying taxes at a higher rate, providing great customer service, investing in their communities, and having a positive impact on the environment.

 
 
 
 

Rajendra Sisodia

Raj Sisodia

What companies or individuals are the best examples of being conscious capitalists?

 

Our book features 28 companies, 18 of them publicly traded. Outstanding examples include Whole Foods Market, The Container Store, Southwest Airlines, Costco, New Balance, Timberland, Wegmans, Trader Joe’s, UPS, Starbucks and Google. A great example outside the US is Tata, one of the leading companies based in India. Tata has truly been a conscious capitalist for well over 120 years, always acting from a sense of higher purpose that puts society’s needs as paramount and seeing profits as the natural outcome of meeting those needs in an effective and efficient manner.

What’s an example of a company that’s represents the opposite of a conscious capitalist company?

An easy example is British Petroleum, which has just gone through a very public and humiliating ordeal that has revealed how hollow its claims of being a responsible, environmentally sustainable company truly were. A company that is rapidly evolving towards greater consciousness is Wal-Mart. For a number of years after the death of Sam Walton, Wal-Mart became a relentless cost-cutting machine, squeezing its employees, suppliers and communities in order to eke out low prices for its customers and high returns for its investors. After a decade in which its stock price was virtually unchanged, the company has gradually started to better align itself with the value system that is increasingly prevalent today. Other companies that are transforming in a positive way include McDonald’s and PepsiCo.

What will it take to make this a mainstream idea?

The business world, like many other spheres of society, is highly imitative. As they say, nothing succeeds like success. As conscious businesses continue to outperform their competitors, other companies will be forced to start emulating their business philosophy in order to survive. Our purpose in the Conscious Capitalism movement is to help thing about this change more rapidly and in a more conscious manner, so that companies understand what it truly takes to be an authentically conscious business and not just one that pays lip service to the idea.

Our mission at the Conscious Capitalism Institute (www.cc-institute.com) includes three elements: research, education and development. We will conduct research that will help improve our understanding of the principles of conscious capitalism and how they can be best implemented. We will develop educational materials (including cases, courses and simulations) that can be used to better educate the next generation of managers coming to our business schools. Finally, we are developing executive education programs to help current managers understand and implement this approach.

Our hope and dream is that one day soon, Conscious Capitalism will come to be seen as the “normal” way to do business. When that happens, we will be well on our way to creating a society that creates a rising level of well-being for all our citizens in a manner that is sustainable for the indefinite future.

What will people learn from listening to your master class?

Through the master class, people will understand how the world is changing, why businesses need to respond, the key elements of conscious capitalism, the impact of these on performance, and how companies can start the change process of becoming truly conscious businesses. They will understand that business transformation starts with individual transformation, and that they must embark on a journey of raising their own consciousness. They will leave with a new lens with which to view the world, and a new perspective on the kinds of companies they should look to associate with, as customers, employees, investors and community members.

What advice do you give your 3 children in terms of how they can support or contribute to this idea that’s so important to you?

I have tried to get them to understand the consequences of conscious versus unconscious decision making in all spheres. By now, they are all pretty well indoctrinated into the philosophy of conscious capitalism. I am sure that when they look for a job, or perhaps one day when they start a business themselves, they will keep these principles in mind so that their own prosperity does not come at the expense of other people or the planet itself.

 
 
 
 

You can register here to participate in Raj’s November 10 Master Class at Authors Globe.  What a great way to have direct access to Raj, without ever getting on a plane.

 

 

 

Ready, set, push the red button

When we were just about to go live with our new site, I was IM’ing with someone and I wrote, “The ops team is waiting for me to give the OK to push the red button on the black box.”    The guy on the other end of the chat believed me–that there really is a black box with a red button.  That was such a charming idea, that we took a photo of Patti and Anthony pushing a button and “going live.”

Don’t they look amazing for being beyond sleep-deprived?  (This was at 1AM and they did not get any sleep at all afterwards either, watching their new creation take its first public steps.)